Bachelors’ degree in Nursing required; must have Master’s degree in Nursing/Business or in progress of obtaining. Completion required within 3 years of accepting position; at least three years of nursing management experience, preferably in a critical care or emergency setting. Experience in utilization/case management preferred. Must have knowledge of clinical practices, strategic planning, administrative, and financial principles. Excellent interpersonal and communication skills are essential.

• Consistently demonstrates support for the organization mission, values, and vision.
• Represents the organization, community, and region by developing trusting relationships which contribute to the coordination of care.
• Builds relationships and manages transition of care in conjunction with case management.
• Understands reimbursement models and third party payer requirements.
• Provides leadership for the identification of improvement opportunities; establishes plans and teams to realize improvement.
• Develops business and strategic plans for patient flow and throughput for a facility.
• Serves as a resource to leadership, physicians, and staff on patient flow and throughput.
• Establishes goals for throughput and reports metrics to identify performance to goals.
• Directs the Medical Center One Call function staff and program to support strong relationships with the region while managing bed capacity for surgical and emergency room volume.
• Directs the planning and allocation of resources from the float team and transport teams to assure competent patient care.
• Manages complex throughput challenges through collaboration with all departments, employees, and physicians.
• Assures off shift, weekend, and holiday leadership through a team of house supervisors with clear expectations and boundaries.
• Collaborates with Case Management and Social Work to anticipate and provide resource management for the entire organization based on capacity capabilities.

• Professionalism/Integrity – Models high standards of principles, values and ethics through policy decisions, professional duties, and personal actions in the organization and the community.
• Leadership/Visualization – Monitors and anticipates changes with the health care industry. Seeks input from others and provides direction to associates; listens and communicates to ensure acceptance and ownership of strategic and operational direction as well as the accomplishment of organizational goals.
• Decision Making/Problem Solving – Gathers information selects the best strategy, implements and evaluates decisions to assure continuous improvement and contribution to the long-term best interest of the organization and its constituents.
• Manages Money – Ensures good stewardship of financial resources through generating revenue and/or controlling costs; provides oversight for the financial condition of area of responsibility by managing effectively within budget.
• Manages Human Resources – Promotes high levels of associate engagement, performance, and retention, and allocates resources consistent with the organizations mission of service.

Adult Resource Team, Transport Services, Staffing Office, House Administration, and One Call.